Shipping $1.99 and free refunds

Delivery Information

Here is the Delivery Information content in English:

**Delivery Information**

Thank you for choosing our store. We aim to provide a fast, secure, and reliable shipping experience for all our customers.

**Shipping Address**
All orders are processed and dispatched from our warehouse located at:
No. 188, Section 2, Zhongshan Road, Siming District, Xiamen, Fujian Province, China.

**Shipping Fee**
A flat shipping fee of **1.99 USD** applies to all orders, regardless of size, weight, or destination. No hidden charges.

**Processing Time**
Orders are typically processed within 1–3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer.

**Estimated Delivery Time**
- Domestic (China): 3–7 business days
- International: 7–15 business days (depending on destination and customs clearance)

**Tracking Information**
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package in real time.

**Shipping Carriers**
We partner with major international and local carriers to ensure your package arrives safely and on time.

**Customs and Duties**
International orders may be subject to import duties, taxes, or customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the shipping fee.

**Lost or Damaged Packages**
If your package is lost or arrives damaged, please contact our support team immediately at **clownfish@chromeheartsjewelry.net** or call **+86 18487867499**. We will assist you in resolving the issue as quickly as possible.

**Order Inquiries**
For any questions regarding your order or delivery, feel free to reach out to us via email or phone. Our customer service team is available to help you.

Thank you for your trust and support. We appreciate your business!